Hyve Group - Production Manager / Senior Client Relations Manager

After a short stint away from events thanks to Covid-19, I managed to throw myself back into the industry at Hyve Group.

I started my time as Production Manager on Bett, working on three annual event cycles. I also stepped into the role of operations manager on AOW and Mining Indaba when the teams needed extra resource. This then gave me the opportunity to move into the role of Senior Client Relations Manager on Mining Indaba. This unfortunately ended due to an internal restructure. Despite an unplanned ending to my time there, Hyve was an amazing place to work and I loved working on world-leading events with truly talented teams.

Production Manager - Bett

• Lead the delivery of event production across content programmes, features, and activations, providing a world-class production experience for our audience.

• Devised and managed delivery plans alongside the show team to deliver our strategic goals, engaging with operations and content teams to ensure collaboration across departments.

• Managed the design of our content arena, theatres and feature areas bringing our brand strategy and content programme to life across the production of the show.

• Worked closely with our content team to understand our content programme and themes, to then design creative, functional spaces for delivering our event programme and strategies.

• Managing all production/AV requirements, acting as main contact to our production company, providing briefs, assessing quotes, negotiating contracts and finalising all production aspects of the show. 

• Effectively managing the operations budget, managing costs and making savings where possible while maintaining high level standards of production and design

• Acting as liaison between content and operations teams, ensuring feature designs are carefully considered for the appropriate content and themes. 

• Leading on a range of operational tasks including electrics, internet, stand plan approvals, exhibitor rigging, temp staff, production schedules, build schedules and more. 

• Built and lead relationships with our sponsors and partners, to ensure seamless delivery of their contracted sponsorship deliverables including branding, content sessions, exhibition stands and bespoke programmes.

• Lead management of all event production elements onsite. This included the build schedules for all theatres and feature areas, alongside the wider build of the show, coordinating with all departments on timings, health and safety, progress onsite, problem solving any issue that may arise and ensuring all elements were delivered on time, to my design spec.

• Effectively managed my large-scale budget, reporting costs and revenue, identifying areas of savings to hit targets and balance the budget without hindering the quality of delivery.

• Conducting tender exercises to assess and assign suppliers in accordance to Hyve Group procedures 

• Establishing ESG strategies, working closely with the operations team to consistently assess how we can improve and create further initiatives 

• Writing and assessing risk assessments, leading on health and safety across content, production and features.

Senior Client Relations Manager - Mining Indaba

• Project managed delivery and execution of corporate key accounts across Mining Indaba, an event with over 10,000 delegates, including bespoke sponsorship packages and event programmes. 

• Created delivery plans and timelines for each KA and engaged relevant team stakeholders involved in fulfilment of deliverables.

• Managed the Client Relations team to deliver their contracted sponsorship programmes across government and breadth accounts, implementing project management strategies to delivery embedding best practice. 

• Managed event KPI’s, OKR’s and business wide targets, reporting revenue and devising strategies to hit financial targets. 

• Created delivery plans and timelines for each KA and engaged relevant team stakeholders involved in fulfilment of deliverables, including marketing, content and operations. 

• Management of the event and programme inventory of over $4million worth of revenue

• Embedded best practice processes to ensure delivery of first-class experience for our sponsors and partners, working closely with other team leads to successfully implement these processes and ways of working.

• Project managed the delivery of ad hoc client-related projects and work with KA’s and internal stakeholders to create and deliver bespoke programmes, tailored to our partners business objectives and goals.

• Developed client-focused PR and social campaigns alongside our marketing team with the aim of developing comprehensive post-event reports that clearly demonstrate ROI.